Question 1

How does vending machine service work for my building?

Accepted Answer

You provide the space and the access. We provide the equipment, install it, stock it, and service it. Pricing depends on the building, the equipment, and the volume, and we go through it with you before anything is placed.

Question 2

What is the minimum employee count required?

Accepted Answer

We can serve buildings of all sizes, from small offices with 10 to 15 people to large facilities with thousands. The type and quantity of equipment varies based on headcount and the space available.

Question 3

How quickly can service begin?

Accepted Answer

After the initial consultation and approval, installation usually happens within about two weeks. The timeline depends on equipment availability and your scheduling preferences.

Question 4

Is there a contract or commitment period?

Accepted Answer

Service agreements are flexible. We usually suggest a one year initial term so there is time to tune the product mix, and we can talk through options that suit your situation.

Question 5

What types of vending machines do you offer?

Accepted Answer

Snack machines, beverage machines, combination units, healthy vending, micro markets, smart coolers, office coffee systems, and water filtration. We recommend a setup based on your space and what your people ask for.

Question 6

Can we choose which products are in the machines?

Accepted Answer

Yes. Product selections are built around your people, including healthy options, dietary needs, multicultural products, and specific brands. Selections are adjusted over time based on sales data and feedback.

Question 7

Do your machines accept credit cards?

Accepted Answer

Yes. Every machine takes credit cards, debit cards, Apple Pay, Google Pay, and cash. Cashless payments account for most transactions.

Question 8

How much space do vending machines require?

Accepted Answer

A standard machine needs roughly six feet wide by three feet deep. Smaller units are available for tight spaces, and a site assessment will confirm the best configuration for your location.

Question 9

How often are machines restocked?

Accepted Answer

Restocking frequency is set by usage and can range from weekly to monthly. Sales data guides the schedule so products stay fresh and available.

Question 10

What happens if a machine breaks down?

Accepted Answer

Call the service line and a technician is dispatched. Most issues are resolved within 24 hours, and repairs and maintenance are part of the service agreement.

Question 11

Are your machines energy efficient?

Accepted Answer

Yes. The equipment uses LED lighting and smart cooling systems, and many units are Energy Star certified.

Question 12

Can you accommodate special dietary needs?

Accepted Answer

Yes. Healthy, organic, gluten free, vegan, kosher, and halal products are all available. A machine can focus on one set of preferences or hold a mix to serve a diverse building.

Question 13

Do you provide micro markets?

Accepted Answer

Yes. Micro markets are self service spaces with open shelving, coolers, and a checkout kiosk. They suit larger buildings, roughly 50 people and up, with break room space to use.

Question 14

What about office coffee service?

Accepted Answer

We provide bean to cup machines, single serve brewers, and traditional coffee makers, along with coffee, tea, cups, cream, and sugar restocked on a schedule.

Question 15

What areas of New Orleans do you serve?

Accepted Answer

We serve the entire New Orleans metro area, including the French Quarter, CBD, Warehouse District, Garden District, Uptown, Mid-City, Bywater, Marigny, Treme, Gentilly, Lakeview, and Algiers, plus Orleans, Jefferson, St. Bernard, Plaquemines, St. Charles, and St. John the Baptist parishes. Nearby cities including Metairie, Kenner, Gretna, and Chalmette are covered as well.

Common questions

Getting Started

Equipment and Products

Service and Maintenance

Products and Options

Coverage

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